Refund Policy
Last Updated: October 21, 2025
At UkStream4K, we strive to provide the best streaming experience possible.
We understand that sometimes things don’t go as planned, and we aim to make the refund process fair, transparent, and respectful to our users.
1. General Refund Policy
Because IPTV subscriptions are digital services that become active immediately after purchase,
we do not offer automatic refunds once your account or activation code has been delivered or used.
However, we are always willing to review each case individually to ensure customer satisfaction.
If you believe your situation qualifies for a refund, please contact us within 48 hours of your purchase.
2. Eligible Refund Situations
Refunds may be considered in the following cases:
You have not received your subscription or activation details within 24–48 hours.
Your subscription does not work and our support team is unable to fix the issue.
You were charged multiple times for the same order due to a technical error.
To qualify, please provide proof of payment and full details about the issue.
3. Non-Refundable Situations
Refunds will not be granted if:
The service has been successfully activated and used.
Your device, internet connection, or app configuration is incompatible with IPTV services.
You changed your mind after activation.
The issue is caused by third-party applications or add-ons not provided by UkStream4K.
4. Trial Accounts
We offer trial accounts so customers can test the service before purchasing a full subscription.
We strongly encourage you to try our free or low-cost trials to ensure compatibility with your device before committing to a paid plan.
5. How to Request a Refund
To request a refund, please contact us at support@ukstream4k.com with:
Your order number or payment receipt
Email address used for the purchase
A brief explanation of the issue
Our support team will review your request and respond within 24–48 hours.
6. Chargebacks
Unauthorized chargebacks harm small businesses.
Please contact our support team first before opening a dispute with your payment provider —
we are here to help and will do our best to resolve any issue fairly.
7. Contact Us
If you have any questions about our refund policy or wish to discuss your order,
please reach out to us at:
📧 Email: support@ukstream4k.online
🌐 Website: www.ukstream4k.online